Refund policy

REFUND POLICY: ALL SALES ARE FINAL -

WE DO NOT ACCEPT RETURNS W/ EXCEPTION OF FOLLOWING

· Damaged/DEFECTIVE product upon arrival to be considered for refund you must notify us by email (impulsegiftdesign@gmail.com) within 5 days of receipt and provide issue, order # and picture of damage.

· Quality issues: once you ship item to your customer you are verifying correct product and no damage and no longer eligible for refund. (For wholesale)

· We do not refund or replace due to not fitting you or your customers.

OTHER RETURN/DAMAGE INFO- POSTAL

· If you input wrong address and it is returned you will be invoiced for the charge to reship. If we input incorrectly we will resend on my cost.

· We WILL NOT change shipping addresses once you input. THIS NEGATES all protection if claim is filed.

· If item is lost in transit a claim will need to be filed with carrier. I can assist however claim needs to be made by you.

For further questions or concerns contact us at impulsegiftdesign@gmail.com